Sensual Sinsations wants your complete satisfaction, however, if you are not satisfied, all qualifying merchandise can be returned to Sensual Sinsations within 30 days of purchase. Please return all desired items at once, as Sensual Sinsations only covers shipping for once return transaction per order. Please view excluded items below.
Exclusions to Return policy
• Sensual Sinsations does not accept returns of items that have been worn or
damaged in any way.
• Items not returned in original condition are not eligible for refund, store credit, or exchange.
• Items that have been laundered.
• Unsealed Panties
• Unsealed Hosiery
• Unsealed body stockings
• Items with tags removed.
• Items that smell of cigarette smoke, body odor or perfume.
• Items that have lotion or body glitter on them.
• Items that have human & animal/pet hair on them.
• Items that are soiled or stained.
• Items not returned in original packaging.
• Clearance items.
The above items that are not eligible for returns and will be returned to the customer at the customer's expense.
Upon request for a refund a prepaid shipping label will be emailed to you.
Any additional returns to be sent to:
1281 Sylvan Way
P.O. Box 2236
Bremerton, Washington 98310
You should expect to receive your refund within four weeks of shipment, in many cases a refund may be issued sooner. This time period includes; transit time for your package to go from your location to ours (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You will be notified via e-mail of your refund once we've received and processed the returned item.