Shipping policy

Shipment Processing Time:

All orders are processed within 1 business day.

All orders placed before 2 pm EDT on any business day will ship the same day.

Orders placed after 2 pm EDT will ship the following business day.

Any orders placed on a Saturday, Sunday, or Holiday will ship the following business day.

If we are experiencing a higher-than-normal order volume your order will ship within 2 business days. If for any reason your order is delayed beyond 2 business days, we will contact you via the email address provided at checkout to let you know about any changes.

Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.

For domestic shipping, we offer USPS and UPS.

For international shipping we offer DHL.

We currently offer: 

UPS 2nd Day Air®

UPS 3 Day Select®

UPS Worldwide Saver®

UPS® Ground

UPS® Standard

USPS First Class Mail

USPS First Class Package

USPS Priority Mail

USPS Priority Mail Express

All orders shipping within the United States including Hawaii and Alaska that are above $70 will ship for FREE. US Territories are also included in our FREE shipping for orders above $70

Customs, Duties & Taxes:

Sensual Sinsations is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

Sensual Sinsations is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. If your packaging arrives undamaged and you find your product has been damaged, please reach out to us by contacting paris@sensualsinsations.com or by sending us a message on our Instagram profile @sensualsinsations

International Shipping Policy"

We ship worldwide. All countries outside of The United States will be shipped via DHL. All international orders will be shipped within 1 business day of your order.

If your order is placed on a weekend or holiday it will ship the first following business day. 

Returns Policy:

Please see our return policy to learn what qualifies for a return or exchange and when you can expect a refund or credit for your return.